Anton Consulting
home about us Services success stories  
services


Customer Experience Management
Strategic Roadmap Development
Customer & Prospect Scenario Mapping
Business Case Justification for Key Initiatives
Multi-channel Lead and Campaign Management
Requirements Gathering for Technology Projects

 

business intelligence and management
Customer Metrics & Scorecard Development
Marketing & Sales Effectiveness Measures
Reporting, Analysis, Predictive Modeling
Optimization of Reporting Tools and Technical Environment
Organizational Structure and Re-Design
Process Mapping
Skill Set Inventories
Employee Surveys and Research

 

Data Governance
Data Quality Criteria & Benchmarks
Customer Touchpoint Interaction Rules
Data Lifecycle Processes and Maintenance